Terms and Conditions
The website of www.KzooBullion.com and all associated affiliates are owned and operated by Kzoo Precious Metals Inc, a Michigan Corporation. By placing an order via the website, in person at our store, by phone, by email, or any other method, you are agreeing to the Terms and Conditions outlined below. We reserve the right to modify, update, eradicate, or supplement these Terms and Conditions at any time, with or without notice.
By creating an account within our website, you are agreeing that you are the responsible party for the actions within your account pertaining to purchase orders, sales orders, cancellations, and any other user activity. You agree that you will protect your password and will log out once you have completed your transactions. Any purchases, sales, etc that has been conducted on your account, regardless of whom the user was, you are responsible for.
We continuously monitor all sales, purchases, etc for fraudulent activity. If we or our software has identified a potentially fraudulent activity, we will reach out to you to further investigate. Please note that we reserve the right to cancel, recall, and/or suspend your order if we feel there is a risk of fraud. We will also fully cooperate with all local, state, and federal authorities and will prosecute to the fullest extent allowable under the law for all fraudulent activity.
Kzoo Precious Metals Inc accepts the following forms of payment: credit card, debit card, personal and/or business checks, bank ACH, bank WIRE, and cashier’s check. We do not accept cash, pre-paid credit cards, third-party checks, or crypto-currency. We fully comply with the requirements of the federal government and their reporting. Should any of your orders require us to report a Form 8300, we will notify you and we will report what is required. If you are paying with check, cashier check, or bank ACH, we reserve the right to hold your product for shipping until the funds have cleared into our bank. Please note that there will be a $35 fee for any check or ACH that is returned for NFS.
By purchasing from any of our sales channels, you are entering into a legally-binding contract and commitment to purchase the items in your invoice. All payments are expected to be made within 24 hours of placing your order. An interest rate of 5% (or the maximum allowed by law in your state) per day will be added to any order that is unpaid within 10 days. The cancellation of orders are not allowed except for in rare circumstances. If your order is cancelled, you are responsible for any “Market Loss” that occurs. This means that if the spot metal price is lower than where it was when your order was placed, you are fully responsible for paying the difference in price to Kzoo Precious Metals Inc. There is not a rebate if the spot price is higher.
Kzoo Precious Metals Inc guarantees every product that we sell to be genuine, and the metals purity is guaranteed to be what it is listed as. If you receive an item that does not match the product’s description, please contact us via phone or email immediately.
We reserve the right to cancel any order at any time with or without notice. This includes but not limited to reasons of if there is an error in pricing, listing description, on hand inventory, or delivery times from our suppliers. We strive for accuracy within our listings however mistakes do occur from time to time.