Terms and Conditions

Last Updated: July 2026

The website located at www.KzooBullion.com is owned and operated by Kzoo Precious Metals Inc., a Michigan corporation. By placing an order through our website, in person at our retail store, by phone, by email, or through any other sales channel, you agree to these Terms and Conditions. Kzoo Precious Metals Inc. reserves the right to modify, update, remove, or supplement these Terms and Conditions at any time without prior notice.

Customer Accounts

By creating an account on KzooBullion.com, you acknowledge that you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to protect your password and to log out after using your account, especially when using a shared or public device.

You are responsible for all purchases, orders, cancellations, and other activity conducted through your account, regardless of who accesses it.

Fraud Prevention

We continuously monitor orders and account activity for potential fraud. If our team or fraud detection systems identify suspicious activity, we may contact you to verify your order.

Kzoo Precious Metals Inc. reserves the right to delay, suspend, refuse, or cancel any order that is suspected of fraud or presents an unacceptable level of risk. We fully cooperate with local, state, and federal law enforcement agencies in the investigation and prosecution of fraudulent activity.

Payment Methods

We currently accept the following forms of payment:

• All major credit cards
• Debit cards
• PayPal

Our product pricing already includes applicable payment processing costs, allowing us to provide transparent pricing with no hidden checkout fees.

Orders and Pricing

By placing an order with Kzoo Precious Metals Inc., you are entering into a legally binding agreement to purchase the products listed in your order.

Due to the volatile nature of the precious metals market, all confirmed orders are considered final. Order cancellations are only permitted under limited circumstances and solely at the discretion of Kzoo Precious Metals Inc.

If an order is cancelled after confirmation, you may be responsible for any applicable market loss. Market loss is calculated as the difference between the precious metals market price at the time the order was placed and the market price at the time the order is cancelled. If market prices increase after your purchase, no rebate or credit will be issued.

Product Authenticity

Kzoo Precious Metals Inc. guarantees that every product we sell is genuine and that the precious metal purity matches the product description.

If you believe you have received an item that does not match its description, please contact us as soon as possible so we can investigate and resolve the issue.

Pricing Errors and Inventory

While we strive to maintain accurate pricing, product descriptions, inventory levels, and availability, errors may occasionally occur.

Kzoo Precious Metals Inc. reserves the right to refuse or cancel any order at any time due to pricing errors, inventory discrepancies, typographical mistakes, supplier availability, or other unforeseen circumstances. If payment has already been collected for a cancelled order, any applicable refund will be processed promptly.

Limitation of Liability

Kzoo Precious Metals Inc. shall not be liable for delays or failures to perform resulting from circumstances beyond our reasonable control, including but not limited to supplier delays, carrier disruptions, natural disasters, government actions, labor disputes, technical failures, or other events outside of our control.

Acceptance of Terms

By accessing KzooBullion.com or placing an order through any of our sales channels, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.